Important Hotel Information
- Starting January 1, 2012 guests are subject to a 20 Daily Resort Fee plus tax, which includes the following amenities: daily access to
- the complete fitness center located inside the Canyon Ranch SpaClub for up to two guests, unlimited in-suite high-speed Internet access, unlimited local and toll-free telephone calls, daily newspaper, free boarding pass printing, one free regular
- coffee at Cafe Presse and a 2-for-1 well drink, house wine, or domestic beer at La Scena, Oculus, Laguna, Fusion or Salute
- lounges. Must be 21 years of age. Management reserves all rights.
Reviews
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Palazzo Hotel
02/26/2011Wonderful! staff was friendly, polite, helpful and the rooms were excellent. very clean, very well appointed. we would definately return to the palazzo.
Wonderful! Staff was friendly, polite, helpful and the rooms were excellent. Very clean, very well appointed. We would definately return to the Palazzo.
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Overall, nice time
02/14/2011We went to the palazzo for a long weekend, and it was lovely. the room was nice - very spacious, but the temperatre was pretty hot at night. the caynon ranch ...
We went to The Palazzo for a long weekend, and it was lovely. The room was nice - very spacious, but the temperatre was pretty hot at night. The Caynon Ranch Spa was lovely, but it could have been quieter and more serene in the relaxation rooms. We liked Canneletto, Cafe Lux, and Table 10 for meals. Otto provided great service but the entrees were incredibly salty and a bit small for the value. Zine was way overpriced and the menu was overwhelming. Conceirge was very helpful prior to our arrival by making show arrangements by phone and providing suggestions once we got there.
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room status
01/02/2011Very dirty rooms....smelly...dusty....no supplies such as shampoo soap and ...
very dirty rooms....smelly...dusty....no supplies such as shampoo soap and such
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excellent
01/02/2011We have a very good experienced in our stay, the room was really amazing, the people at front desk was so professional and helpful, overall it really surpassed our expectation.... ...
we have a very good experienced in our stay, the room was really amazing, the people at front desk was so professional and helpful, overall it really surpassed our expectation....travel agency really did a good choice of this hotel....
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overbooked
12/11/2010My flight arrived late and when i got to the hotel, the room that i had reserved had already been taken. the folks at the front desk were very nice ...
My flight arrived late and when I got to the hotel, the room that I had reserved had already been taken. The folks at the front desk were very nice and gave me an alternate room which was not satisfactory. I was switched to my original room the next day.
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