Reviews
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Not a Safe Place to Stay
02/17/2011The heat did not work and they did not have any more portable heaters. it appears there are many heaters broken. i did not have a ride to another hotel ...
The heat did not work and they did not have any more portable heaters. It appears there are many heaters broken. I did not have a ride to another hotel and had to stay and freeze. It was a terrible experience and I would never stay here again.
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Nice for the price
02/05/2011A bit run down, but a quiet, adequate place to stay, away from the hustle of the city. it is right on the alameda side of the estuary, with nice ...
A bit run down, but a quiet, adequate place to stay, away from the hustle of the city. It is right on the Alameda side of the estuary, with nice views of Oakland. Good value for the price.
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Stay away from this hotel!
07/27/2010I read other people’s reviews and chose to stay there in july. the experience in the hotel was terrible, customer service was horrible. and there's no wifi signal ...
I read other people’s reviews and chose to stay there in July. The experience in the hotel was terrible, customer service was horrible. And there's no wifi signal in our room, not even in the lobby. We booked a king size room online and were given a queen size room upon arrival. The woman was cold and impatient when questioned about this, and gave us an I-DON'T-CARE look on her face. She's even reluctant to show up during conversation. The front desk phone rang several times but she wouldn't come out to pick them up, because we were in the front desk waiting for her answer. She looked at my order confirmation letter and said that the price we paid online were low, talking like she's already done us a great favor for giving us a night to stay here. But we paid for a king-size room, and had to stay in a queen-size with a feeling of humiliated. We didn't get what was promised, and obviously they don't care. The pillow was hard as stone, just like their customer service.
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Nice!!!
02/21/2010I was suprise when i booked this hotel. for the price this is a very nice and quiet hotel. i booked a king/bedroom. my patio looked right out on ...
I was suprise when I booked this hotel. For the price this is a very nice and quiet hotel. I booked a King/Bedroom. My patio looked right out on the Marina. Very beautiful! Away from traffic. It was kind of difficult to find, since I wasn't from the area but it was worth it. Staff was nice and helpful. Furniture was outdated but wasn't dirty or run down. Not far from Oakland airport. Worth it!!
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Generally an OKay experience but no hot water
10/19/2009The place is nice, clean, and conveniently located. the room is large enough, there is a free parking, and the breakfast is pretty good. the only problem we encountered was ...
The place is nice, clean, and conveniently located. The room is large enough, there is a free parking, and the breakfast is pretty good. The only problem we encountered was the lack of hot water in the morning. When we complained about it, the staff seemed not surprised at all, and not concerned as well. They said: "It happens".
