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They love addon fees
12/15/2011Entryway has a funky smell, like bo. wouldn't expect that in a facility that was remodeled 3 months ago. ok...many times you have to pay for parking in ...
Entryway has a funky smell, like BO. Wouldn't expect that in a facility that was remodeled 3 months ago. Ok...many times you have to pay for parking in large cities. Almost always they tell you ahead of time. Not IC Suites. Also you are not allowed access to your car without a valet getting it. So when I realized I left my iPhone charger in my van they wanted me to have the valet bring the car to the front and then have him take it back. What stupity, the parking lot is right in back of the hotel not in some remote area. They advertise high speed wireless access. Of course you have to pay extra for it. They tell you that you can make large downloads, movies and music ect. However the nice surprise is that they think 1 mbs is high speed. Coming from an area where you can get over 20 mbs I was very surprised they were proud to call it "high speed". I called tech support and of course got someone in India who I couldn't understand for the life of me and he informed me 1 mbs was indeed within the paramiters of "high speed". So I went to the desk and told them to take the charge off of my room and they said they would see what they could do. We'll be back in June/July for another surgery. I most likely won't return.
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Horrible
08/21/2010In a very bad part of town has no parking if your driving a uhual. better off driving to streetsboro and staying at holiday inn.
In a very bad part of town has no parking if your driving a uhual. Better off driving to streetsboro and staying at holiday inn.
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Short but Sweet
08/17/2008Nice place, awesome people. the construction was awful, but we finally made it there after an hour of driving around and the front desk navigating us there by phone. unfortunatly, ...
Nice place, awesome people. The construction was awful, but we finally made it there after an hour of driving around and the front desk navigating us there by phone. Unfortunatly, we got there at 1:00am and left at 9:30am, but if we were going back to Cleveland we would stay again.
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Where's the hotel?
07/18/2008Once i got in the room, i was relieved and comfortable. but getting there was stressful. euclid, the road it is on, is all torn up and getting to the ...
Once I got in the room, I was relieved and comfortable. But getting there was stressful. Euclid, the road it is on, is all torn up and getting to the hotel seemed impossible.There weren't any signs or indication on how someone who is going to this hotel could enter from Euclid. I had to call the hotel and get directions around the mess. Once I got in, the front desk was extremely understaffed, the gentleman who waited on me was apologetic and handled the situation well. There was also constuction on in the front of the lobby. The valet was such a gentleman, I was so happy to get someone who spoke English well and helped me to my room. I thought the $16 charge for valet service was very high. Getting my car each day was awkward and the valet service seem irritated, and communication was difficult. But, I was alone at the hotel, and having the valet service was indeed safer than having to walk to a parking garage. The daily $10 charge for the internet was too high, for a pricey hotel, internet service should be part of the hotel fee. BUT, the room was an absolute dream. I slept very well, which is extremely important to me.
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Parking
07/17/2008Only valet parking for $15 per day. it took almost an hour for them to bring us our car on the second day because they had blocked it in and ...
Only valet parking for $15 per day. It took almost an hour for them to bring us our car on the second day because they had blocked it in and had to move many other cars to get at it. They told us it would only take 15 minutes. No one told us beforehand that the entire area was under construction and we spent over half an hour trying to find the driveway into the place. It is not in a good area, we saw a druck staggering down the middle of the street.
