Reviews
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Poor Hotel expierience
10/25/2010Our experience was negative and contiued and there on after. we arrived and we were delayed for 45 minutes to due poor staff. the trael agency booking and card on ...
Our experience was negative and contiued and there on after. We arrived and we were delayed for 45 minutes to due poor staff. The trael agency booking and card on fille did not match our american express card. They were unprofessional and could not handle the task. As we were in a non-smoking room there was a guest in the other room who began to smoke. The whole floor was non-snoking and they asked us to move instead of the smoker. It was approximately 11:30 pm when they moved us. The inconvience and unproffesional staff was a poor hotel experience and I do not recoomend the Loews hotel to anyone. We ask to be reimbursed or credited for having this hotel on your website. Sincerly, Natalia Vigil
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Updated and Modern? No way
08/04/2010I have no idea where some of these reviewers stayed, because it was apparently not at the loews denver hotel. although the amenities were fine, the rooms were clean, and ...
I have no idea where some of these reviewers stayed, because it was apparently not at the Loews Denver Hotel. Although the amenities were fine, the rooms were clean, and the hotel staff was helpful, this hotel needs some new decor. The hotel was probably very nice at one time, but the rooms were definitely well-used. I would probably not stay at this hotel again, at least not for a four-star price.
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Not that great...
07/12/2009First off, there is no pool here. so do not expect one. we were really surprised to find out that there was no indoor or outdoor pool, that seems to ...
First off, there is no pool here. So do not expect one. We were really surprised to find out that there was no indoor or outdoor pool, that seems to be a necessary addition to most hotels. It took us forever to check in, the maid left dirty towels that were not ours on our bed, the breakfast was great the first time we ordered it, the second time it came with about half the food. We called and asked and they told us that it just ""changed"" every day. (we went from 2 large muffins, two pieces of toast and 3 pastries in a bread basket, to only 2 pastries, thats a significant difference) definitely not worth the $15. the tuscany restaurant was very nice, the business center only includes two computers. The hotel is not in an awesome location but they have an amazing shuttle service and a concierge who was incredibly helpful. OH! And we rented a car for the day on Saturday and asked for a wake up call, it never came so we had to rush to get ready. Basically I suggest only staying here if you are here for the day, any long weekends are not worth it. We complained and they upgraded us to a suite our last night, but it was just too little too late. I wish we had spent the extra $30 a day on the Ritz-Carlton.
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Loews Cherry Creek
07/07/2009The propert overlooks a target and a bmw dealership; it is not in the most convenient neighborhood and is actually about 10 minutes driving time from cherry creek. the room ...
The propert overlooks a Target and a BMW dealership; it is not in the most convenient neighborhood and is actually about 10 minutes driving time from Cherry Creek. The room service was abominable; frozen pizza and prepackaged chocolate cake. My room overlooked the parking lot and was noisy all night. I prefer downtown location hotels where I can take a walk or shop while not working. I found the description of the property misleading as it is clearly NOT in Cherry Creek. The room itself was nothing special- I could have stayed at the Hampton Inn next door for less and had the same amenities.
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Perfect Service
09/01/2008My son and i wanted to explore denver's surrounding areas and the rocky mountain national park so we stayed just outside of the city. we had a perfect hotel ...
My son and I wanted to explore Denver's surrounding areas and the Rocky Mountain National Park so we stayed just outside of the city. We had a perfect hotel experience at the updated and modern Loews Denver. Everyone was polite and helpful. We used the concierge service quite a bit and it was excellent. The restaurant, and room service, food was also extremely good. I highly recommend this hotel. An added plus is the shuttle service Loews has to take you practically anywhere you want to go. It saved us a lot in taxi fares. Our room was large and very comfortable. The bedsheets were so soft. We requested a higher floor with a view of the mountains. My pictures of the sunsets behind the mountains taken from our hotel room look like postcards.
