Reviews
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WONDERFUL!!!
02/26/2011It was the perfect hotel to stay in....... everything was a reasonable amount of travel to get around......we had a blast would definitely stay again... great great great hotel ...
It was the perfect hotel to stay in....... Everything was a reasonable amount of travel to get around......we had a blast would definitely stay again... great great great hotel loved loved loved it
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Great Price
01/01/2011Hotel was top of the line in downtown atlanta at a great price.
Hotel was top of the line in downtown Atlanta at a great price.
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NOT Recommended; Very Disappointed
12/07/2010We arrived on an early flight, so we went to the hotel to check in our luggage while we did some things in the city. we went to the bell ...
We arrived on an early flight, so we went to the hotel to check in our luggage while we did some things in the city. We went to the Bell Captain's desk to do this, and he told us to try to check in first - even though it was six hours before check-in time. We then encountered the ONLY friendly staff member. He said there was not a room ready for us yet (which we obviously expencted). We went back to the bell captain who acted like he did not believe there was not a room ready for us. He very rudely took our bags. We came back several hours later to check in. This time, we met a young lady who acted like she had never done this before in her life. She could not find a room for us. She finally did after several minutes. The Bell Captain was very rude when we picked up our bags. We said thank you and he just turned his back and walked away. The room was tiny. There was an adjoining door between us and the next room, which we really did not like!! They did not tell us this would be the case. It was the noisiest hotel I've ever tried to sleep in. I could hear every conversation had by the people in the surrounding rooms. Never have I been so disappointed in a hotel. Next time, we're staying in the Mariott Marquis which is just across the street.
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WOULD NOT STAY AT THIS HOTEL AGAIN!!!!
08/19/2010When selecting our hotel. i chose this hotel based on parking fees( they are outrageous) the description said $*a day on front page. the real amount was on ...
When selecting our hotel. I chose this hotel based on parking fees( they are outrageous) The description said $*a day on front page. The real amount was on the directions page???? I have GPS so I did not go to this page. Upon arrival we were told it would be $* as we have an SUV. Spoke with Corporate customer service and was told someone would call me. No one ever called however I did receive and email telling me that the rates were CLEARLY visible on that directions page. Tried calling no-one would return my call so i sent email on to corporate. have not heard a thing. WOW for $*, you would think the Hilton would have honored the customer is always right, especially when the $* page was emailed. I will continue to let everyone I know about this experience. Hiltons are now off my list. Shame on customer service!
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Great for quick getaway
07/04/2010I've been fortunate to stay at many 4 and 5 star hotels which has spoiled me somewhat and i usually find several things to complain about at most places ...
I've been fortunate to stay at many 4 and 5 star hotels which has spoiled me somewhat and I usually find several things to complain about at most places we stay. However, the Hilton on Courtland St. really exceeded my expectations and totally satisfied this jaded traveler. The check-in was quick and the staff very friendly. The room was the type and size I expected and very clean, very quiet, and with all the expected amenities in working order. The free continental breakfast was more than adequate. Also, there is a Trader Vic's in the hotel and once inside, you did not feel at all like you were in hotel. In fact, it may have been nicer than the T.V. in LA on Wilshire where I've been many times. All in all a very comfortable stay and I would highly recommend this hotel to business travelers or for a quick getaway. My only minor complaints - that the bathroom was a bit small and the hotel pool was outdoor only and did not have a hot tub.
