Reviews
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Enjoyable Stay
08/24/2010Excellent hotel for taking in a baseball or football game.
Excellent Hotel for taking in a Baseball or Football game.
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Embassy Suites Riverfront
01/02/2010We have stayed at this embassy suites for many years at christmas time while home visiting family.the overall experience was great...friendly and helpful staff ,but this year there ...
We have stayed at this Embassy Suites for many years at Christmas time while home visiting family.The overall experience was great...friendly and helpful staff ,but this year there was a problem with our shower water temp. We reported cold showers twice and it never got fixed (;someone did come to room and attempted to fix problem). When it is cold and snowing outside the last thing you want is a cold shower every day!!
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Always Pleasant
09/05/2009We have stayed here several times. never had a problem with the staff. complimentary snack foods at cocktail time are disappointing. salsa and chips are about it. breakfast is great; ...
We have stayed here several times. Never had a problem with the staff. Complimentary snack foods at cocktail time are disappointing. Salsa and chips are about it. Breakfast is great; just know what you want when the cook asks for your order.
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I'd live here if I could!
04/15/2008I love this hotel. i go every year for a convention and they always treat us well. there are always mobs of women all over the place with this group, ...
I love this hotel. I go every year for a convention and they always treat us well. There are always mobs of women all over the place with this group, but the housekeeping, food service and front desk staffs are always friendly. The free breakfast is huge, with everything you could possible want to eat, including made-to-order omelets and eggs. The evening "manager's reception" has pleasant folks manning the bar and snacks. Even Emmy, the resident parrot in the courtyard, is a welcome sight every year! The rooms are comfortable and clean. The convention center where we have our convention is a short walk across the street and there are a few restaurants nearby. I hope we keep coming here!
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The Worst Embassy
04/07/2008I have said at many embassy, i always pay the extra money for the little things that make a business trip enjoyable. during my stay we had no heat, still ...
I have said at many Embassy, I always pay the extra money for the little things that make a business trip enjoyable. During my stay we had no heat, still chilly in early April. Also the last day we did not have any hot water, so my family had to take cold showers before we got back on the road. But it gets worst! When I checked out, the front desk staff member by the name of A offered me a $10 discount for not having hot water but the man beside me received a $79.50 discount. I asked about the difference and she started yelling at me. I asked for a manager, she said she was the manager. I asked for someone above her, she stated that she was the only one. (okayyyyy) Then she told me I could sign my bill or not she didn't care and started waiting on the next customer. My husband had to go andfind the Assistant General Manager. We have sent him a email and we are waiting for a response. I have never been treated this way at any hotel.
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