Reviews

• Comfort Inn.. I SLEPT IN THE HALLWAY.. HORRIBLE experience

  Submitted on: 09/06/2007

  My kids/grandkids and i went to nyc for my 50th birthday.. reserved hotel on online travel website. $* a nite got to hotel, checked in and went to room.. it ...

  My kids/grandkids and I went to NYC for my 50th Birthday.. reserved hotel on online travel website. $* A NITE Got to hotel, checked in and went to room.. it was a "SMOKING" room, with 1 DOUBLE bed..I had reserved a NON-SMOKING with a Queen bed.. went downstairs to tell the front desk and the guy started arguing with me that I had reserved a SMOKING Double room.. I explained to him that I had asthma and he could tell that I had a hard time breathing and my eyes were watering and I had to go get a glass of water... I asked again to be moved to a non-smoking room.. and I hadn't printed up a copy of my online travel website receipt.. which was a HUGE mistake.. He said they didn't have any more rooms available.. so.. my kids and I went out into the City and came back around 1130 pm and there was a group of about 30 elderly folks checking in and they were getting non-smoking rooms & some smokers so they got smoking rooms.. but I couldn't breathe and ended up sleeping in the HALLWAY WITH MY PILLOWS AND BLANKET cuz I couldn't breathe and they REFUSED to move us to a non-smoking room on Sat so again.. I had to sleep in the hall/stairwell so I could breathe.. HORRIBLE HORRIBLE, wall paper in bathroom was falling off the wall, and mildew in shower

  • Room Quality
  • Bed Comfort
  • Staff And Service
  • Cleanliness
  • Value For Money
  • Security Safety
  • Location
  • Dining
  • Activities
  • KidFriendliness
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• Perfectly fine

  Submitted on: 01/06/2007

  This was a good hotel and a good value. the room was small but clean and quiet, service was friendly. drawbacks: continental breakfast was crowded, and, a major annoyance, the ...

  This was a good hotel and a good value. The room was small but clean and quiet, service was friendly. Drawbacks: continental breakfast was crowded, and, a major annoyance, the water temperature in the shower was variable and hard to control. Still, I'd stay here again.

  • Room Quality
  • Staff And Service
  • Dining
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• Great Value

  Submitted on: 06/02/2006

  We enjoyed our stay. staff was great. rooms & elevators are very small, but clean. restaurant was very nice & good continental breakfast included. for the money, this was a great value ...

  We enjoyed our stay. Staff was great. Rooms & Elevators are very small, but clean. Restaurant was very nice & good Continental Breakfast included. For the money, this was a great value for NYC.

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